- Our privacy is important to us and so is yours.
- We do not see your card or bank details at any time. The only time we see any payment information is when you send your order by mail, with a cheque.
- We do not keep records of names, addresses, phone numbers or email after your order is completed, in this way your privacy is ensured.
- When you create an account - in this case your details are transmitted via SSL and stored on our secure server under encryption.
- Our Other Fellow Fuchsias email to customers who have asked to be notified when our catalogue is updated, you can request this by registering for our newsletter. You will receive at most four newsletters each year. These are sent to inform customers about new cultivars being added to our list, also to promote special offers and issue coupons.
- When you purchase a gift voucher, your details are retained until the voucher is redeemed. If we issue a credit note the same applies
- Names and addresses of customers who have requested a printed catalogue posted to their homes are kept so that updates/addendums and new editions can be sent when ready. Details will be deleted from this list on request.
- Paper copies of completed orders are kept for a limited period for accounting purposes.
- All personal and financial information entered by you on this website is transmitted via secure SSL encrypted connection. Financial information (payment details) are not kept by us. your contact details are stored under encryption at our server as long as necessary, by which we mean until your order is complete or as long as you have an account with us.
- We will remove your details on request at any time except when you have an outstanding order with us.
Exceptions to 3 above:
- Cookies provide information regarding the computer used by a visitor.
- We do not use any cookies other than one for your default language and currency. No other information is stored or tracked by us via cookies. Therefore we do not offer you the common 'accept cookies or not' option seen on many websites that track your online activities via cookies.
Use of Your Information
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. Where such consent has been provided it can be withdrawn by you at any time.
- To inform you of any changes to our website, services or goods and products only if you have consented to such information by enrolling on our newsletter or catalogue update notification lists via the 'Catalogues' link on this website. Where such consent has been provided it can be withdrawn by you at any time.
We use the information that we collect from you solely to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
Disclosing Your Information
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Third Party Links
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. There is no charge for providing you with the information.
Other Fellow Fuchsias
25 Spring Meadow Road